Ken Shafer Autobody provides an end-to-end accident management service for not-at-fault drivers, with the costs covered by the at-fault party. We support you at every stage of the process, to get you back on the road as quickly and as stress free as possible.

We are able to provide this service because the 'at fault' party is obliged by law to cover reasonable costs associated with the 'not at fault' party's replacement vehicle. This is to ensure that you are put back into the position you were in had the motor vehicle accident not occurred.

How it works?

We have created an easy 4 step process to minimize your inconvenience and get you back on the road within 24 hours of contacting us.

Find out if you are eligible here.

• Provide us with the details of your motor vehicle accident via phone or website and our specialists will assist you

• After approval, we will coordinate the delivery of a like-for-like or comparable vehicle at the time and place of your preference

• We monitor the repair of your motor vehicle, and once it is ready to be collected, we will organise for the car swap

• We then invoice the replacement vehicle charges to the At-Fault driver's insurer, so that you are not left out of pocket

application form

If you prefer to talk directly with our experts, you can request a call, and our team will get in touch with you shortly.

replacement vehicle request form

Personal Details:
Accident Details: